Reservations
Please contact us direct (e-mail:snm@glendevon.net) to check availability of dates you require. We always aim to respond within 24 hours. A deposit of £150 is payable at the time of booking via cheque or bank transfer. Bookings by phone or e-mail will be held for a maximum of 7 days pending receipt of deposit. The balance of payment is to be paid 8 weeks prior to arrival date. Bookings within 8 weeks of arrival date are payable in full at time of booking. Please make cheques payable to N Lock and send all postal correspondence to Glendevon, Orchil Road, Auchterarder, Perthshire PH3 1NB.

Arrivals/Departures
Our lets run from Saturday to Saturday. Exceptions are unlikely but can always be requested. Your home will be ready for you from 3.00 pm and you are asked to vacate by 10.00 am on the departure date. This is to ensure adequate time to prepare for our next incoming guests. Please advise on your likely arrival time with as much detail as you are able to provide in order that we can ensure your property is ready and welcoming.

Prices include
Bed Linen and towels for 6 people (excluding beach towels).
Electricity and oil usage for heating.
Internet Access.

Cleaning
The property should be left clean and tidy on departure and we request that any damage/breakages be reported prior to departure (or a clearly written note left visible) in order that these can be rectified for our next incoming guests. In the unlikely event that the property is left in an inappropriate manner, an additional cleaning surcharge may be incurred. In certain circumstances damage and losses shall be charged in full.

Pets
We regret that we are unable to accommodate pets.

Smoking
We request that all our guests do not smoke on the premises.

Cancellations
If you require to cancel a reservation for any reason we would ask that you notify us immediately by phone (to be confirmed in writing within 5 days) or by e-mail. In the event of a cancellation we will make all reasonable effort to re-let the property. If we are able to re-let the property you will be reimbursed in full less initial deposit and less any reduction in rental rate required to re-let at short notice.
If we are unable to re-let the property, cancellation costs will be as follows:-
More than 8 weeks before arrival date – deposit forfeited
Less than 8 weeks before arrival date – 90% total rental cost

Holiday Insurance
We strongly recommend to all our guests that they take out holiday insurance to minimise the inconvenience of cancelled bookings or delayed travel. We cannot be held responsible for ferry/plane disruption due to adverse weather conditions (or for any other reason) and refunds will not be provided. We also recommend that holiday insurance covers loss or damage to personal effects. Vehicles, accessories and contents are left at their owners risk.